Effective: July 30, 2015
Information About You
PII does not include "Aggregated Information" which is information or data we collect from which individual user identities have been removed. Aggregated Information helps us understand trends, user needs and other information to provide improved Service Offerings. We also collect "Non-Personal Information" about your use and interaction with our Service Offerings. "Non-Personal Information" means information that we cannot use to identify you.. Non-Personal Information is not treated as PII unless we combine it with or link it to PII that you give to us.
Information About Others
You may have the opportunity to provide information about other individuals through our Service Offerings. If you give us PII for someone else, you must first obtain consent or have authority to consent for each such individual prior to providing his or her PII to us.
We collect PII about you through a number of different ways when you use our Service Offerings.
Information You Give Us
We collect PII that you give to us when you register or use our Service Offerings. When you register for a OneRx user account ("Account") on the website or mobile application, you will be assigned a unique account identifier ("Account ID") which will be saved and be associated with any PII you give to us under your Account ID. You may also give us information to allow us to contact you or use certain features available through our Service Offerings without signing up for an Account, such as when you fill out a request form, report a coupon, provide coupon feedback, email us, or engage in communications with our team. While you may use some functionality of the Service Offerings without registering for an Account, most functionality and services will require that you register for an Account.
When you access our Service Offerings using a desktop or mobile device, you can enter your location or give us your consent to access your location ("Location Information"). If you use our mobile application, we may, in accordance with your consent, passively collect Location Information when our application is installed on your mobile device. You can change the privacy settings of your mobile device at any time to stop sharing your Location Information with us. Please note that certain features and functionality may be affected or be unavailable if you do not share your Location Information with us.
Call Recording and Monitoring
Information We Collect Automatically
Even if you do not provide any PII to us, we automatically collect certain information about your use and interaction with our Service Offerings. For example, when you visit our website, our systems automatically maintain web logs to record data about all visitors who use our website and stores this information in our database. These web logs may contain information about you including the following: IP address, type(s) of operating system you use, type of device you use, date and time you visited the website, your activity and/or referring websites. We use your log information to troubleshoot problems, gather demographic information, customize your experience when accessing our Service Offerings and other business purposes.
Information Collected From Other Sources
We may receive information about you from outside sources, such as commercially available demographic or marketing information, and add or combine it with your PII and/or Non-Personal Information, , which helps us provide better service to you and inform you of Service Offerings or other information that may be of interest to you.
How We Use Information Collected
We may use information we collect about you to:
Disclosure With Your Consent
We may disclose your information with your consent,which we may obtain in a number of ways, including:
When applicable to fulfill a request related to our Service Offerings, we may share your PII with third parties to fulfill such request(s). For example, OneRx may share your PII with drug manufacturer or third parties who are issuing coupons to fulfill a coupon transaction for your benefit.
Disclosure Without Your Consent
In general, we may disclose your information without your consent to disclosure when we reasonably believe disclosure is appropriate in order to:
We may share your information amongst OneRx's group companies and affiliates where it is necessary to support, improve, develop or otherwise provide the Service Offerings to you.
Disclosure Related to Business Events
Information about our users, including PII, may be disclosed as part of any merger, acquisition, public offering or sale of company assets. It may also be disclosed in the unlikely event of insolvency, bankruptcy, or receivership in which personally identifiable information would be transferred as one of the business assets of OneRx.
Updating/Removing Your Personal Information
If you provide us with your PII, we allow users to easily adjust settings and manage the PII provided. You may correct or update any PII you have submitted at any time by Contacting Us. If you have registered for an Account and desire to delete all or some of the PII you have provided to us, please Contact Us to request deletion of your PII. Upon receiving your request, we will use our reasonable commercial efforts to delete your PII from our active databases, but please be aware that it may not be technologically possible to remove every record of the PII you have provided to us from our servers.
You can also customize how OneRx collects and uses your information as set forth below. However, you should note that your decisions on how to customize the collection of your information may impact the functionality or availability of the Service. Here are some examples of how to customize the collection of information for the Service:
We also urge you to take additional steps on your own to safeguard and maintain the integrity of your PII. For example, you should never share your account or login information with other people and be sure to sign off when finished using a shared or public computer. We urge you to be aware that if you use or access our Service Offerings through a third-party computer network (e.g., employer, internet café, library) or other potentially non-secure internet connection, such use is not recommended and solely at your own risk. It is your responsibility to check beforehand on the privacy and/or security policy of your network prior to accessing the Service Offerings.
What Are Cookies & Web Beacons?
A cookie is a small data file that certain websites write to your computer hard drive when you visit the website. These files identify your computer and record your preferences and other data about your visit to our website and/or websites you accessed before visiting our Service Offerings.
A web beacon is a tiny, often invisible graphic image displayed in a webpage, web-based document, or e-mail message. When the user's web browser reads the code embedded in a web beacon, it can pass along the following information to us: IP address of the user's computer or mobile device, date and time viewed, length of time viewed and type of browser used. Web beacons can also be linked to a user's cookies and any personally identifiable information that may be stored in them.
Some cookies allow you to maintain continuity of navigation when viewing our website during one (1) online session ("Session Cookie"). After closing the browser, a Session Cookie simply terminates and is not stored on your computer hard drive thereafter.
Other cookies are saved and stored on your computer hard drive, so we can customize your next visit to our website by saving your settings, preferences, drug information and other information collected in a prior session. As a consequence, cookies are often tied to your PII when used by us.
We also use information collected through cookies and/or web beacons as Aggregated Information to understand how our users use our Service Offerings, gauge traffic, troubleshoot and make adjustments to continually improve our Service Offerings.
We may use remarketing to advertise online. Under these circumstances, we may place cookies and/or web beacons on your mobile devices or computer to allow third parties and their advertisers to feed advertisements to you based on the history of your past visits to our website or other websites. These cookies and/or web beacons do not enable third parties to access any of your personally identifiable information, and we will not provide third parties with information that discloses a user's personal health condition or personal protected health information ("PHI"). OneRx is not responsible for the actions of cookies and/or web beacons from third party websites, which may require you to accept cookies and/or web beacons that collect information.
What Are My Choices For Cookies?
If at any point, you would like to clear browsing data including cookies from our website, you may select 'Clear Recent Searches" on your browser settings, but this data may continue to be saved in our database.
We are committed to protecting the privacy of children and are committed to preventing the unintentional collection of Personal Information and Protected Health Information from children under the age of 13 in accordance with the Children's Online Privacy Protection Act ("COPPA"). Our Service Offerings are not designed or intended to attract children under the age of 18, and we do not knowingly allow individuals under the age of 18 to create Accounts. A parent or legal guardian, however, may use our Service Offerings on behalf of a minor in their custody. The parent or legal guardian is solely responsible for any information provided on behalf of the minor and for ensuring that registration and information submitted is accurate and remains safe. The parent or legal guardian also assumes full responsibility for the interpretation and use of any information provided through our Service Offerings for the minor.
If you are the parent or legal guardian of a child under the age of 13, and you have reason to believe that your child has provided his or her own PII to us, you have the right to request the removal of that child's PII from our database. In order to request such removal, please Contact Us. You will be required to verify your identity and status as the child's parent or legal guardian in order to have their PII removed.
We do not control and are not responsible or liable for the security, authenticity, updates, accuracy of information, privacy policies, practices or otherwise of other websites or applications you might visit, interact with, or from which you might obtain services or products, even if you visit them using links from our Service Offerings. The purpose of the external sites is to provide users with further outside resources, which may or may not be related to OneRx, such as Prescription Assistance Programs, organizations, and further information to potentially help users.
Using our Service Offerings from outside the United States
Please be aware that if you use our Service Offerings from outside the United States, your information may be transferred to, stored, and processed in the United States. Also, certain features or services offered through the Service Offerings may be processed or administered from countries outside of the United States (e.g., offshore customer support). Laws in countries outside of the United States may vary in regard to privacy, data, and other matters; but OneRx upholds United States law to protect your privacy. By using our Service Offerings, you understand that your information may be transferred to remote OneRx facilities and the third parties with whom we share it as described in this Policy.
BY POSTAL MAIL
Attn: Privacy Officer
2 Park Avenue, Suite 1500
New York, NY 10016